Return & Refund Policy

Our ultimate goal is to deliver the best quality of products to our customers. However, if you are unsatisfied with the item received, our return and exchange policy is designed to ensure that our customers are completely satisfied with their purchases. If for any reason you are not satisfied with your purchase, we offer a 14-day return policy from the date of delivery.

Process of Return!

To be eligible for return, your item must be in the same condition as delivered.To initiate a return, please contact our customer service team at support@makhmalcreation.com and provide your order number and reason for return. Once we have received your request, we will provide instructions on how to return the item(s) to us. 

Condition For Return!

  1. The item should returned in its original packaging, unused and with all its tags.
  2. The expenses of returning will have to be beared by customer.
  3. Without initiating the return, item sent back to us will not be accepted.
  4. Shipping costs are non-refundable.

Returns that do not meet these criteria will not be accepted.

Returning Address

Haq Plaza, Shop No. LGF 08, Picnic Spot Rd, Kalyanpur (East), Lucknow, Uttar Pradesh 226022

Return 

Once the item is received and inspected by us, we would let you know whether the refund is approved or not. We will process your refund within 12-15 business days of receiving the item(s) and issue a refund for the cost of the item(s) to the original payment method.

Exchange 

For exchanges, please contact our customer service team at support@makhmalcreation.com and provide your order number and reason for exchange. Our team will ensure to resolve your query the fastest way possible.